Privacy Policy for Hydrovalis

Effective January 1, 2025

1. Introduction

Hydrovalis ('we', 'our', 'us') is committed to protecting your personal data when you visit hydrovalis.club and use our eco-smart climate device solutions.

2. Information We Collect

We collect the information you provide directly, such as your name, email address, postal address, phone number, and any other details you share when requesting support or subscribing to updates. We also gather technical data about your interaction with our site, including IP address, browser type, and pages visited.

3. How We Use Your Information

Your information is used to deliver and enhance our solutions, respond to your inquiries, send important notifications, and personalize your experience on our site.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site performance and provide a better user experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings, but note that some features may not function as intended without them.

5. Data Protection and Retention

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. GDPR Compliance

For residents of the European Economic Area (EEA), Hydrovalis complies with the General Data Protection Regulation (GDPR). Under the GDPR, you have the following rights:

- Right of access: You may request a copy of the personal data we hold about you.

- Right to rectification: You can ask us to correct inaccurate or incomplete data.

- Right to erasure: You can request deletion of your data under certain conditions.

- Right to restrict processing: You may ask us to limit how we use your data.

- Right to object: You have the right to object to processing based on our legitimate interests.

- Right to data portability: You can request your data in a structured, commonly used format.

To exercise these rights, please contact us via our contact form. We will respond to your request within one month.

7. Third-Party Services

We may engage trusted third-party service providers to support our operations, such as web hosting, analytics, and customer support. These providers are prohibited from using your data for any purpose other than to carry out services on our behalf.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Address: 301 Front St W, Toronto, ON M5V 2T6, Canada

Phone: +14160932388

Business ID: 128989099

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. We will post any revisions on this page with the effective date. Please review regularly to stay informed.